Shipping Policy

Shipping Information

At PitBase, we strive to provide fast and reliable shipping for all our customers. Here’s everything you need to know about our shipping process:

Shipping Methods and Costs:

  • We offer a variety of shipping options, including standard and expedited shipping.
  • Shipping costs are calculated at checkout based on the weight and destination of your order.

Processing Time:

  • Orders are typically processed within 1-2 business days.
  • You will receive a confirmation email with tracking information once your order has shipped.

Estimated Delivery Times:

  • Standard Shipping: 7-15 business days
  • Expedited Shipping: 3-7 business days
  • Please note that delivery times may vary depending on your location and any potential delays with the carrier.

International Shipping:

  • We offer international shipping to most countries.
  • International shipping rates and delivery times will be calculated at checkout.

Customs and Duties:

  • Customers are responsible for any customs fees, import duties, and taxes that may apply to international orders.
  • Please check with your local customs office for more information on potential charges.

Lost or Delayed Packages:

  • If your package is lost or significantly delayed, please contact our customer service team at support@pitbase.com.
  • We will work with the carrier to resolve the issue and ensure your satisfaction.

Thank you for choosing PitBase. We are committed to providing you with the best possible shopping experience.